Our Services

We assist our partner clinics in managing patient calls with efficiency and professionalism. Our primary responsibilities include scheduling, rescheduling, and canceling appointments, ensuring that every interaction is smooth and patient-centered. View details

We ensure that patients’ insurance information is thoroughly verified before their visit, minimizing disruptions and providing accurate financial information to both the clinic and the patient. View details

We assist our partner clinics in managing billing processes with accuracy and efficiency. Our team ensures that all financial transactions are handled professionally, minimizing errors and enhancing the overall patient experience. View details

We are responsible for efficiently managing all incoming and outgoing documents within the practice. Our team follows standard operating procedures (SOP) specific to each document type, ensuring that every file is handled according to its unique requirements. View details

We manage outstanding medical record requests efficiently and accurately, working closely with various healthcare partners, including CIOX, Humana, Mercy Care, United Healthcare, and others. Our team ensures that records are processed and submitted according to the requirements and guidelines of each requesting entity. View details

We assist our partner clinics in generating new patient charts by accurately transferring information from new patient forms into the clinic’s Electronic Health Record (EHR) system. Our team ensures that all patient details, including insurance information, are entered with precision to maintain the accuracy and integrity of medical records. View details

We manage both referrals and authorization processes to ensure that patients have the necessary documentation before their appointments. Our team handles both paper and electronic referrals, working closely with patients’ primary care providers and adhering to insurance company protocols. View details

Our medical scribe services provide accurate and efficient documentation of patient appointments based on the preferences of the doctors we support. We offer flexible scribing options to accommodate both live appointments/visits, telemedicine appointments, and recorded appointments. View details

We provide clinical research data specialists to ensure that all research parameters strictly adhere to the requirements of the research protocols. Our team meticulously counterchecks all data inputs, including those from doctors, to verify accuracy and compliance with protocol standards. View details

We offer comprehensive IT coordination services to ensure seamless technology support and integration within healthcare facilities. Our team collaborates with various IT specialists to address technical challenges and maintain efficient healthcare operations. View details